Your Care Management FAQs – Simplified
Everything You Need to Know
What’s the difference between RPM, CCM, PCM, and RTM?
RPM tracks vitals remotely, CCM manages multiple chronic conditions, PCM focuses on one high-risk condition, and RTM monitors therapy/exercise-related data.
Who is eligible for these programs?
Eligibility varies based on insurance plans, active chronic conditions, and a visit within the last 12 months.
Do these programs improve patient outcomes?
Yes, patients experience better symptom control, fewer complications, reduced ER visits, and stronger adherence to care plans.
How is patient data kept secure?
All data is protected with HIPAA & GDPR compliance, end-to-end encryption, secure storage, and controlled access protocols.
Will this add extra work for providers?
No,our workflows are fully streamlined, with documentation support, automated tracking, and care coordination handled end-to-end.
Can these programs be personalized for each patient?
Yes-care plans, monitoring schedules, and follow-ups are tailored to each patient’s condition, goals, and risk level.
How often are patients contacted?
Most programs require monthly touchpoints, with additional follow-ups based on symptoms, alerts, or provider preference.
Do these programs increase revenue for providers?
RPM, CCM, PCM, and RTM are all Medicare-reimbursable programs, allowing practices to generate consistent monthly recurring revenue while improving patient outcomes. With streamlined workflows and minimal extra workload, providers can maximize reimbursements for care they’re already delivering.