Anthro Inc. Privacy Policy
Last Updated: November 24, 2025
Anthro Care Inc. (“Anthro,” “we,” “us,” or “our”) is committed to respecting and protecting the privacy of all users of our healthcare platform, applications, and website (collectively, the “Services”). Our registered office is at 5534 SAINT JOE ROAD, FORT WAYNE, IN 46835
By using our Services, you agree to the terms of this Privacy Policy.
1. Types of Information We Collect
1.1 Personal Information
We collect Personal Information about different types of users, including:
- Providers (doctors, health-care professionals), Designees (people authorized by Providers): name, specialty, email, phone number, business address
- Patients: name, date of birth, contact information, and any other details when you register or communicate via our Services
- Authorized Caregivers (if you are authorized by a patient or the provider): name, relationship to patient, email, phone
1.2 Protected Health Information (PHI)
Because we are a healthcare platform, we collect PHI consistent with HIPAA definitions: information about a patient’s health condition, medical treatment, payment for healthcare, or that identifies the patient.
This may include:
- Past, present, or future physical or mental health states
- Healthcare provision details
- Billing or payment information for healthcare services
- Any information that reasonably could identify a patient (e.g., name, date of birth, contact details)
1.3 Non-Personal / Non-Identifiable Information
We also collect Non-Personal Information, which does not identify you personally. This includes:
- Browser and device data (type, OS, unique device ID)
- Traffic data, such as IP address, domain server, browsing information
- Cookies, pixel tags / web beacons, and similar technologies
- Mobile device data (if you use our mobile app): carrier, device identifier, geo-location (if enabled)
- Aggregated / anonymized data for analytics and research
2. How We Use Your Information
We use the information we collect for several key purposes:
Provide & Operate the Services
- Enable you to register, log in, and use our Services
- Maintain health records and enable communication between patients, caregivers, and providers
Respond to Inquiries and Communications
- Answer your questions
- Send important administrative messages such as service changes or policy updates
Business Purposes & Platform Improvement
- Data analysis, audits, feature development, and user experience improvement
- Internal reporting and performance measurement
Legal, Safety, & Compliance
- Comply with legal obligations and court orders
- Protect platform security and the rights of users and Anthro
Use of PHI
- Treatment, payment, and healthcare operations
- Other authorized uses consistent with HIPAA
- Creation of de-identified data for business or analytical purposes
3. Disclosure & Sharing of Information
We may share your information (including PHI):
- With healthcare providers, designees, and authorized caregivers for treatment or care coordination
- With third-party service providers (hosting, analytics, IT, email services, backups)
- During business transactions such as mergers, acquisitions, or reorganizations
- To comply with legal or regulatory requirements
- As de-identified or aggregated data that does not identify individuals
- Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
4. Use and Protection of PHI (HIPAA)
We treat PHI in accordance with HIPAA, HITECH, and related regulations.
- Business Associate Agreements are used where required
- PHI is limited to treatment, payment, and healthcare operations
- Additional uses require valid authorization unless permitted by law
- Authorization may be revoked in writing
- Third parties receiving PHI are contractually restricted in use
5. Non-Personal Information (Cookies, Tracking & Analytics)
- Session cookies and persistent cookies may be used
- Disabling cookies may affect functionality
- Email tracking pixels and mobile device identifiers may be used
- Third-party analytics services may collect usage data
6. Security
We maintain administrative, technical, and physical safeguards, including:
- Encryption in transit and at rest
- Role-based access controls
- Secure development and testing practices
- Two-factor authentication where available
- Regular audits and penetration testing
- Network security and intrusion detection
- Encrypted backups and incident response procedures
7. Accessing, Correcting, and Deleting Your Information
You may request access to, correction, or deletion of your Personal Information or PHI.
- Requests must be specific
- Account termination may be required in some cases
- Certain data may persist in backups or logs
8. Data Retention
Data is retained only as long as necessary for service delivery, legal compliance, dispute resolution, or enforcement.
When no longer needed, data is securely deleted or de-identified.
9. International Transfers
Data may be stored and processed in the United States.
Appropriate safeguards are applied for cross-border transfers in compliance with applicable laws.
10. Use by Minors
Services are not intended for individuals under 18 without parental or guardian consent.
Data collected without valid consent will be deleted promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The “Last Updated” date reflects revisions. Continued use of the Services indicates acceptance of changes.
12. Contact Us
Anthro Care Inc.
5534 SAINT JOE ROAD,
FORT WAYNE, IN 46835
13. Legal Basis (GDPR / Data Protection Law)
For applicable jurisdictions:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests balanced against user rights
14. Business Associate / HIPAA Terms
We comply with HIPAA requirements for PHI handling, breach notification, and vendor management.
15. Security & Certification / Audit
We follow industry-recognized security standards, conduct regular audits, maintain an ISMS, and operate disaster recovery and redundancy protocols.
